Top 10 CIO Technology and Business Priorities for 2013

Gartner has identified a top ten digital technology CIO wish-list for 2013 which includes a focus on IT in general and business ROI. This list was aggregated from a survey, which was conducted with 2053 CIO’s, who are part of Gartner's Executive Programs, at the end of last year.

 One of the more salient points from the survey stems from the fact that only 43% of technology’s true business potential is being exploited to give companies a competitive edge. This, Gartner says, can’t continue, and if IT is to remain relevant in an increasingly digital world then there will have to be a substantial increase in this percentage.

Overall, the CIO’s that were surveyed are responsible for more than US$ 230 billion in global IT budgets, so for vendors that are reading this, it is probably a smart move to take notes as people that control these kinds of budgets exercise real muscle in the market.

According to the report that was developed around the survey — "Hunting and Harvesting in a Digital World: The 2013 CIO Agenda" — this year will become a tipping point for many of the technologies that we are currently using.

Tipping Point Technologies

In particular, tipping point technologies include mobile, analytics, big data, social and cloud technologies. IT departments will have to drive more value out of these as business leaders look for better ROI on existing deployments. IT departments will have no choice as spending on technology will remain flat for this year — the fifth year running — and CIOs will have develop new IT strategies and plans that go beyond the usual day-to-day maintenance of an enterprise IT infrastructure.

"Digital technologies provide a platform to achieve results, but only if CIOs adopt new roles and behaviors to find digital value. CIOs require a new agenda that incorporates hunting for new digital innovations and opportunities, and harvesting value from products, services and operations,” Mark McDonald of Gartner said.

He added that it is a matter of concern that more than half of CIOs do not see the role of IT changing over the next three years, despite the massive innovation and change that is likely to take place across all technology spaces.

For those that don’t change:

"IT needs new tools if it hopes to hunt for technology-intensive innovation and harvest raised business performance from transformed IT infrastructure, operations and applications. Without change, CIOs and IT consign themselves to tending a garden of legacy assets and responsibilities."

This is not the fault of CIOs or IT departments. The problem is one of investment and it is notable that CIO-IT budgets have been flat or have even shrunk since the dot-com bust of 2002.

The result is that for 2013 the top ten global technology priorities are as follows, revealing an emphasis on externally orientated digital technologies as opposed to IT/operationally orientated systems.


Top 10 Business Priorities for 2013

1. Increasing enterprise growth

2. Delivering operation results

3. Reducing enterprise costs

4. Attracting and retaining new customers

5. Improving IT applications and infrastructure

6. Innovation - Creating new products and services

7. Improving eficiency

8. Attracting and retaining the workforce

9. Implementing analytics and bid data

10. Expanding into new markets and geographies


Top 10 Technology Priorities for 2013

1. Anlytics and business intelligence

2. Mobile technologies

3. Cloud computing

4. Collaboration technologies and workflow

5. Legacy modernization

6. IT management

7. CRM

8. Virtualization

9. Security

10. ERP Applications


When CIOs were asked about what technologies they thought would be most disruptive in the coming 10 years, the table looks like this:

Mobile technologies — 70%

Big data/analytics — 55%

Social media — 54%

Public cloud at — 51%

And while these technologies will be disruptive in isolation, the most disruptive of all will be when two or even more of these technologies are working together.


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